Privacy Policy

Last updated: April 8, 2026

1. Overview

We collect and process personal data in accordance with the Danish Data Protection Act (Databeskyttelsesloven) and the EU General Data Protection Regulation (GDPR).

2. Data We Collect

Account data: Name, email address, and hashed password provided during registration.
Trading data: Trade signals, execution records, and performance metrics processed through the Service.
Technical data: IP address, browser type, and usage logs for security and performance purposes.
Cookies: HTTP-only session cookies for authentication and referral attribution.

3. Legal Basis for Processing

We process your data based on: (a) your consent, (b) the performance of our contract with you, and (c) our legitimate interests in operating and securing the Service.

4. Data Retention

We retain your account data for as long as your account is active. Upon account deletion, personal data is removed within 30 days. Trading data may be retained in anonymized form for analytics.

5. Your Rights (GDPR)

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Object to processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at the email address provided on our website.

6. Data Security

We implement industry-standard security measures including HTTP-only encrypted session cookies, 256-bit encryption, two-factor authentication, and bcrypt password hashing. We do not store payment card information.

7. Data Controller

The data controller for your personal data is the operator of Synnectra, registered in Denmark. For questions about data processing, contact us through our website.

8. Changes

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Service. Continued use after changes constitutes acceptance.